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Startups lessons people learned the hard way

Real stories about startups, gathered to help you recognise the trade-offs, avoid familiar mistakes, and make a wiser next choice.

Stories about startups

HO
HNDSYT OriginalJul 20, 2026
Business

I scaled before the model actually worked

I moved to Berlin when I was twenty four. Came from a mid sized city in Brazil, spoke okay German, had some savings and an idea I had been turning over for about two years. The idea was a marketplace, B2B, connecting small manufacturers with logistics providers. Boring description but I genuinely believed in it, maybe too much. I had done some customer interviews, had a spreadsheet that looked fine, had one pilot customer who was paying a small monthly fee and seemed happy. The office I rented smelled like old carpet and whatever the previous tenant had been cooking. I remember thinking that was a good sign somehow, like it was a real place where real work happened. It probably just needed cleaning.

London, UKWhen it happened: 30-39#startups#finance
The takeaway

The unit economics were broken from the start, I just did not look at them properly. Or I looked and then looked away. Each new customer I was acquiring cost more to serve than they paid, and I had done the math in a way that assumed volume would fix that. Volume does not fix a per unit problem, it makes it bigger. I knew this in theory. I had read the blog posts. It is different when it is your own numbers on your own spreadsheet at eleven pm in a city where you moved to prove something to yourself. I think I was also scared that if I slowed down to actually fix the model I would have to admit it was not working yet, and I had told too many people it was working. Friends from back home, my parents, a few investors I had coffees with. Small lies that compound.

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